Deliveries and Returns

DELIVERIES

Shipping Area:

We currently ship only within the United States.

Delivery Times:

  • Ready-to-ship items: 3 to 7 business days, depending on the shipping option selected.

  • Custom pieces: Please allow up to 7 additional days for production before shipping.

Shipping Options:

Various shipping methods are available at checkout, with different delivery times and rates.

Order Tracking:

Once your order is shipped, you will receive an email with a tracking number so you can monitor its status at any time.

Shipping Costs:

Shipping fees are calculated automatically at checkout based on the destination and selected shipping method.

Important:

Please double-check your shipping address before completing your purchase. Accents Creations is not responsible for delays caused by incorrect or incomplete addresses.

RETURNS POLICY

At Accents Creations, each piece is handcrafted with love and attention to detail. We want you to be completely happy with your purchase, so we offer the following return policy:

Return Period

We accept returns within 7 days of delivery.

Product Condition

To be eligible for a return, the item must be:

  • Unused

  • In its original condition

  • With original packaging and no damage

  • Non-Returnable Items

We do not accept returns for:

  • Custom-made or personalized pieces

  • Items on sale or discount

  • Products that show signs of use or mishandling

How to Request a Return

  1. Contact us via Instagram: @accents.creations or WhatsApp

    at [+1 (361) 806-6482] within the return window.

  2. Include your order number and a photo of the product.

  3. We will reply within 48 business hours with next steps.

Shipping & Costs

Return shipping costs are the customer’s responsibility, unless the item has a proven manufacturing defect.

We are not responsible for items lost or damaged during return shipping

Exchanges or Store Credit

You may request an exchange or store credit for a future purchase.

We do not offer cash refunds, except in rare cases of confirmed product defects.

Contact Us

If you have any questions or need help with a return, reach out through:

Instagram: [@accents.creations]

Facebook: [Accents Creations]

WhatsApp: [+1 (361) 806-6482]